Senior Inside Adjuster

Liability Claims, Central Region
Toronto

Responsible for providing efficient, prompt, and courteous service to claimants, insureds, and agents through the investigation, analysis, and settlement of claims of larger size and/or moderate complexity.  Collaborates with counsel concerning the settlement or defence of arbitration/litigation claims.

Responsibilities :

• Investigate, confirm coverage, negotiate settlement and recovery, and conduct reporting and documentation of claims of larger size and/or moderate complexity in accordance with established guidelines.
• Conduct thorough investigations of actual claims through contact with insureds, claimants, witnesses, other carriers, physicians, contractors, lawyers, etc.
• Review and interpret available coverage, recognizing policy exclusions, and applying facts of loss.
• Determine and obtain the type of required documentation necessary to support claims in accordance with company policy, as well as federal, provincial, and local regulations.
• Coordinate medical, income, and other necessary assessments and reviews.
• Prepare summaries and files for litigations, mediation/arbitration, and multidisciplinary assessments
• Assist in development of training programs.

Qualifications:

• 3-5 years of experience in Casualty Claims including Bill 198, and CGL claims in litigation.  Experience with instructing defence counsel, attendance at mediations and pre-trials is required. 
• CIP designation; Post-secondary education or equivalent combination of education and experience
• Ability to understand and interpret complex insurance contracts and changes in the interpretation as a result of case or statuary law.
• Ability to assess liability and understand case law developments in the jurisdiction.
• Strong analytical, problem-solving skills, investigative, and decision-making skills.
• Able to plan, organize, and manage multiple demands and changing priorities.
• Demonstrated ability to work well as a team player or independent contributor; Self-motivated.
• Excellent communication (both oral and written) skills to explain processes and terms; demonstrated negotiation and interpersonal skills
• Ability to demonstrate patience, empathy and understanding in dealings with customers.

Interested applicants should submit a detailed letter or e-mail outlining how their skills, abilities, and experience meet the requirements of this opportunity to:

DATE ISSUED: March 9, 2010
EXPIRY DATE: March 24, 2010

Lombard Canada thanks all applicants for their interest; however only those selected for an interview will be contacted.