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CLAIMS
What is a Claims Adjuster?
A Claims Adjuster investigates, evaluates, negotiates, and settles insurance claims. Our Claims Adjusters specialize in specific lines of business, including Property Claims, Liability Claims, Automobile Claims and Accident Benefit Claims.
The adjuster ensures that those who have suffered a loss receive all the assistance to which they are entitled. The goal of the adjuster is to, as closely as possible, restore people and things to where they suffered their loss.
What does a Claims Adjuster do?
- Investigate, negotiate, and settle a variety of claims in an efficient manner and in compliance with a variety of requirements
- Inspect and/or evaluate damages when required, estimate costs or commercial value, examine reports, conduct witness interviews and statements, evaluate losses, work within established claims guidelines, and quantify settlement amounts
- Present investigative findings to management
- Propose solutions, negotiate settlement and reach agreements with clients, third parties or concerned parties (legal representatives, and service suppliers)
- Participate in private and/or mandatory mediation, settlement meetings, settlement conferences, pre-trials, court proceedings, and other dispute resolution as required
What qualifications do I need to apply?
- College Diploma or University degree in the following is recommended but not limited to arts, business, and kinesiology
- Drivers licence
Professional qualifications of a Claims Adjuster
- Upon completion of Lombard’s Trainee Program, Trainees will have completed six (6) courses towards their CIP designation.
- Lombard supports ongoing education and development and therefore encourages all employees to obtain their:
- Chartered Insurance Professional (CIP),
- Canadian Risk Management (CRM) and
- Fellow Chartered Insurance Professional (FCIP) designations
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